Q1. What membership options are available?
Q2. How old do I have to be to join?
Members must be at least 18 years of age to join. Ages 16-17 may join and exercise independent of an adult, with signed parental consent. Children 13-15 years of age may exercise in our clubs with signed parental consent and adult supervision during the time they are in our facility.
Q3. Are there any hidden costs?
No, there are no hidden costs to joining Wynn Fitness Clubs or accessing any of our programs and services. We are committed to providing complete transparency in our processes. All fees and obligations will be discussed and are outlined very clearly on our agreements. We encourage questions and are happy to discuss all aspects of Wynn Fitness memberships, programs and services. At the time of joining, we do not have a registration fee, a card fee or any other costs aside from a minimal annual membership fee outlined in our agreements.
Q4. Do I have to pay for the group fitness classes?
All regular group fitness classes on our schedules are included in your membership. We do also offer some programs at an additional cost that will be indicated with an * such as WynnMAX at our Toronto East (Scarborough) location and Elite Martial Arts (Mississauga, Toronto Downtown, and Toronto West). For more information please contact our clubs directly.
Q5. What extras can I add to my membership?
Though all amenities, equipment, most classes and services are included with your membership cost, you can also choose to add some other exciting options: Towel service, Wynn Physio therapy sessions, Personal Training, WynnMax membership, Elite Martial Arts or Twist Performance classes, and Multi-Club Access tare all available at very competitive and affordable prices. Please speak with a Membership Consultant for further information.
Q6. Does it cost extra for the WynnMAP Orientation Program with 3 one-on- one sessions?
No, the WynnMap program is complimentary and gives you the opportunity to work individually with your own personal trainer, to assist you in setting realistic goals and creating a customized and achievable fitness plan that delivers the results you want, safely and quickly. This is a great way to get started on you fitness journey, providing the comfort and confidence necessary to make the most of your exercise experience.
Q7. Do I pay extra for the InBody 570 Fitness Assessment?
No, this amazing service is also complimentary for new and existing members. The InBody 570 technology allows us to create the most effective training program, tailor-made for your body and individual goals, maximizing and even reducing the time you spend in the gym. The test is quick, simple and non-invasive, providing results that allow us the opportunity to help you create a motivational program unique to you and your goals. The entire processes, and your results, are always kept confidential.
Q8. How many times can I use a Complimentary Guest Pass?
You can use your Free Guess Pass only once. We believe this complimentary time provides enough opportunity to fall in love with our incredible facility, staff, programs and amenities. This is also the perfect time to ask questions and explore suitable program options in-line with your fitness goals. Please note that once you have used any complementary guest pass, you name will be entered in our membership database.
Q9. How can I cancel my membership?
Q10. What does the 10-Day Cooling off Period Mean?
The Ontario Consumer Protection Act (CPA) states that you are able to cancel your agreement anytime without reason, within 10 days of purchase by writing a cancellation letter to the business. Though we’d hate to see you go, If you’ve had a change of mind and decide to leave within 10 days of joining Wynn Fitness, simply send a letter via registered mail to your club location. Provide your full name, membership number and the date by which you would like your membership cancelled. This will provide us written verification of the date this request is received, and a receipt for your own records as well.